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CareersCareers
Friday, March 22th
Human Resources
On-Site
Full-time
México
Job Title
Senior Human Resources Manager
Department
Human Resources
Workplace Type
On-Site
Job Location
Lerma, Estado de México
Job Type
Full-time
About This Role
The ideal candidate will lead as Senior HR Manager, responsible for fostering cultural integration and employee engagement, while inspiring a high-performance work culture. They will champion continuous learning and implement industry-leading best practices, aligning talent and organizational goals with the broader business objectives. Additionally, this role involves supporting strategic transformation initiatives, from design through to implementation, and developing organizational capabilities, creating change agents among leaders and managers.
Qualifications
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Education: +Masters degree preferred
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Must be : Fully bilingual in English
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Trilingual: Portuguese / German / Chinese / French
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7 years+ of professional experience in a similar role
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7 years+ of professional experience in Org. Development
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10 years+ of experience in Manufacturing / Oil & Gas (must have)
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Demonstrated experience in an unpredictable, fast-paced, complex workplace
Responsibilities
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Drive cultural integration
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Drive employee engagement
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Inspire a high performance work culture
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Champion Continuous Learning
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Implement industry leading best practices
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Align talent and organizational goals to overall business
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Design, implement, and streamline development programs
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Build a work class team to support AUGE, across all business
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Ensure HR initiatives have ROI and organizational value
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Identify and develop high potentials and successors
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Build, integrate, and promote solutions that foster performance
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Support strategic transformation initiatives from design to implementation
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Build organizational development capabilities and change agents in leaders and managers
Skills
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Talent Development
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Change Management
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Learning Organization
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Cross-cultural leadership
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Strong managerial skills
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Strong interpersonal and problem solving abilities
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Ability to operate comfortably with ambiguity and complexity
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Demonstrated ability to collaborate with all levels of the organization
The Recruitment Process
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Step 1: Phone screening to evaluate English proficiency.
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Step 2: Interview with Talent Lead
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Step 3: Interview with Operations Manager
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Step 4: Interview with Production Manager
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Step 5: Interview with Business Director
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Step 6: Polygraph Test
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Step 7: Interview with CEO
Compensation Package
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Starting Salary $60,000 MXN gross/month
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Legal benefits
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Career development
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Others
Why Join Us? Be part of a leading and dynamic company with a global footprint. Opportunity to work in a challenging and fast-paced environment. Play a pivotal role in the company’s expansion and success in international markets.
Only candidates with an exceptional English proficiency and demonstrated experience in the specified areas will be considered. Please submit resume in English.
We look forward to receiving your application and exploring how you can contribute to our team!
Friday, March 22th
Global Operations
On-Site
Full-time
México
Department
Global Operations
Workplace Type
On-Site
Job Location
Lerma, Estado de México
Job Type
Full-time
About This Role
We are seeking a visionary Customer Success Manager with the mission to revolutionize our service experience. This pivotal role involves a comprehensive overhaul of our existing practices to deliver unparalleled customer service to our prestigious clientele, which includes Fortune 500 companies in the energy sector. The ideal candidate will possess a deep understanding of the unique needs and expectations of high-profile clients, with a proven track record of implementing successful customer success strategies at a global scale.
Qualifications
Responsibilities
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Bachelor’s degree in Engineering, Business Administration, Customer Relations, or related field.
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A Master’s degree is a plus.
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Extensive experience in customer success or customer relationship management, preferably within the energy sector or other industries serving Fortune 500 clients.
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Demonstrated ability to lead and transform customer service teams and processes.
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Exceptional interpersonal and communication skills, with the ability to engage effectively with high-profile clients and internal stakeholders.
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Strong analytical and strategic thinking skills, with a data-driven approach to decision-making.
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Leadership qualities that inspire teamwork, innovation, and excellence.
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Proficiency in CRM software and customer success tools.
The Challenge
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Conduct a thorough analysis of the current customer success operations, identifying areas for improvement and innovation.
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Develop and implement a strategic plan to restructure the customer success department, ensuring alignment with the high standards and specific needs of our global clients in the energy industry.
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Establish and enforce best practices for customer engagement, support, and success, including the use of cutting-edge technologies and methodologies.
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Foster strong relationships with key stakeholders at Fortune 500 companies, understanding their unique challenges and expectations to tailor our services accordingly.
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Lead, motivate, and mentor the customer success team to achieve excellence in all facets of customer service and support.
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Monitor and analyze customer success metrics, leveraging data to drive continuous improvement and strategic decision-making.
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Collaborate with cross-functional teams to ensure a cohesive and customer-centric approach to problem-solving and product development.
Skills
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A visionary leader with a passion for excellence in customer service.
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Highly adaptable, able to navigate complex challenges and drive significant change.
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Proactive and results-oriented, with a relentless focus on achieving measurable success.
The Recruitment Process
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Step 1: Phone screening to evaluate English proficiency.
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Step 2: Interview with Talent Lead
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Step 3: Interview with Operations Manager
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Step 4: Interview with Sales Manager
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Step 5: Interview with Business Director
Compensation Package
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Starting Salary $40,000 MXN gross/month
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Legal benefits
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Career development
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Others
Why Join Us? Be part of a leading and dynamic company with a global footprint. Opportunity to work in a challenging and fast-paced environment. Play a pivotal role in the company’s expansion and success in international markets.
Only candidates with an exceptional English proficiency and demonstrated experience in the specified areas will be considered. Please submit resume in English.
We look forward to receiving your application and exploring how you can contribute to our team!
Friday, March 22th
Production
On-Site
Full-time
México
Department
Production
Workplace Type
On-Site
Job Location
Lerma, Estado de México
Job Type
Full-time
About This Role
We are seeking an experienced and detail-oriented In-Process Manager to lead our CNC manufacturing team to overseeing the operational aspects of our CNC processes; ensuring the seamless production of top-quality components and leading a team towards operational excellence.
Qualifications
Responsibilities
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Degree in Mechanical, Industrial, or Mechatronic Engineering.
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5+ years of experience in CNC manufacturing, with at least 2 years in a management role.
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Solid understanding of CNC machining, programming, operation, and maintenance.
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Excellent leadership, communication, and problem-solving skills.
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Experience in process improvement methodologies (e.g., Lean, Six Sigma).
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Proficiency in interpreting engineering drawings, specifications, and technical documents.
The Challenge
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Supervise all aspects of CNC operations, including setup, programming, and machining processes to meet production goals efficiently.
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Ensure adherence to quality standards and procedures throughout the manufacturing process, conduct regular inspections, and implementing corrective actions to maintain product integrity.
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Analyze production processes and identify opportunities for improvement, implementing strategies to enhance efficiency, reduce waste, and optimize resource utilization.
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Provide guidance, training, and support to CNC operators and technicians, fostering a culture of accountability, collaboration, and continuous learning within the team.
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Monitor key production KPIs, including On-Time Delivery (OTD), cycle time, scrap rate, and machine utilization. Take proactive measures to address deviations from targets and drive performance improvements.
Skills
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A visionary leader with a passion for operational excellence and innovation.
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Highly adaptable, able to navigate complex challenges and drive significant change.
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Empathetic and customer-centric, with a deep
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Proactive and results-oriented, with a relentless focus on achieving measurable success.
The Recruitment Process
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Step 1: Phone screening to evaluate English proficiency.
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Step 2: Interview with Talent Lead
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Step 3: Interview with Operations Manager
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Step 4: Interview with Technical Compliance Manager
Compensation Package
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Starting Salary $45,000 MXN gross/month
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Legal benefits
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Career development
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Others
Why Join Us? Be part of a leading and dynamic company with a global footprint. Opportunity to work in a challenging and fast-paced environment. Play a pivotal role in the company’s expansion and success in international markets.
Only candidates with an exceptional English proficiency and demonstrated experience in the specified areas will be considered. Please submit resume in English.
We look forward to receiving your application and exploring how you can contribute to our team!
Friday, March 22th
Production
On-Site
Full-time
México
Department
Production
Workplace Type
On-Site
Job Location
Lerma, Estado de México
Job Type
Full-time
About This Role
We are seeking a driven and analytical Cost Estimator/Sales Engineer to join our Process Engineering team. The successful candidate will be responsible for accurately preparing customer quotations, conducting feasibility studies, and supporting business development initiatives. This role requires meticulous attention to detail and a deep understanding of customer requirements and market trends, particularly within the oil and gas sector.
Qualifications
Responsibilities
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Degree in industrial, chemical, mechanical, or engineering, or a related field.
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Minimum of 3-5 years of experience in a similar role, preferably within the metallurgy industry.
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Strong analytical skills with the ability to interpret technical specifications and perform detailed cost estimations.
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Excellent communication and interpersonal skills, with the ability to effectively interact with customers, sales teams, and AUGE’s stakeholders.
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Proficiency in data analysis and market research techniques, with experience in developing and analyzing business case studies.
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Knowledge of supply chain management principles and practices, with a focus on ensuring product quality and reliability.
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Preferably, familiarity with industry standards and regulations, particularly those relevant to fasteners and oil and gas applications.
The Challenge
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Prepare detailed customer quotations with accurate costing, timing, and resource allocation, ensuring compliance with specifications and manufacturing capabilities.
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Conduct feasibility studies to validate proposed solutions and identify any potential risks or challenges.
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Conduct thorough assessments of the supply chain to ensure that all aspects are accounted for in the quotations.
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Avoid overlooking any critical elements that may impact product quality, delivery timelines, or overall project success.
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Develop case studies to analyze market trends and customer demands for specific fasteners used in OIL & GAS applications.
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Utilize data analysis to standardize pricing, predict market movements, and evaluate sales strategies for improved leads, gross margins, and EBITDA.
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Work closely with customers to understand their requirements, preferences, and pain points. Use this information to tailor proposals and sales tactics effectively, demonstrating a clear understanding of customer needs and offering compelling solutions.
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Collaborate with the sales team to provide technical support and expertise during customer interactions.
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Assist in developing sales presentations, proposals, and demonstrations to showcase product capabilities and advantages.
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Identify and mitigate potential risks associated with quotations and sales strategies, particularly those related to product specifications, manufacturing processes, and supply chain management.
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Ensure that proposed solutions meet or exceed customer expectations.
Skills
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Highly adaptable, able to navigate complex challenges and drive significant change.
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Proactive and results-oriented, with a relentless focus on achieving measurable success.
The Recruitment Process
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Step 1: Phone screening to evaluate English proficiency.
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Step 2: Interview with Operations Manager
Compensation Package
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Starting Salary $25,000 MXN gross/month
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Legal benefits
-
Career development
-
Others
Why Join Us? Be part of a leading and dynamic company with a global footprint. Opportunity to work in a challenging and fast-paced environment. Play a pivotal role in the company’s expansion and success in international markets.
Only candidates with an exceptional English proficiency and demonstrated experience in the specified areas will be considered. Please submit resume in English.
We look forward to receiving your application and exploring how you can contribute to our team!
Spontaneous Application
